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COACH LEONARDO
UNIVERSITY

Industry Reference Models: Master the Blueprints of Business

Speak the Language of Every Department: Bridge the Gap Between Business and IT with Standardized Frameworks

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Industry Reference Models: Master the Blueprints of Business

Course Overview

Transform your organization with proven frameworks that have guided thousands of successful implementations worldwide. Our comprehensive training empowers architects, analysts, and managers to drive efficiency and innovation using industry-standard reference models including eTOM, BIAN, ARTS, SCOR, APQC, TOGAF, and more. Learn how to leverage AI to accelerate reference model implementation and optimization.

What You'll Learn

Master multiple reference models across telecommunications, banking, retail, and supply chain

Apply eTOM, BIAN, ARTS, SCOR, APQC, BIZBOK, DAMA, ITIL, and TOGAF frameworks

Leverage AI to implement reference models more effectively with automated mapping

Bridge the gap between business requirements and technical implementation

Create universal business language that aligns departments and stakeholders

Benchmark your organization against industry leaders using standardized metrics

Use process mining and machine learning for gap analysis and optimization

Integrate multiple reference models for comprehensive enterprise architecture

Curriculum for This Course

Foundations of Industry Reference Models

4 lessons2 weeks
  • History and evolution of industry reference models
  • Benefits and limitations of reference models
  • Selecting the right reference model for your organization
  • Introduction to AI-enhanced reference model implementation

Telecommunications & IT: eTOM, ITIL & TOGAF

4 lessons2 weeks
  • eTOM framework structure and implementation
  • ITIL processes and AI-driven service management
  • TOGAF ADM and reference model integration
  • Case study: AI-powered telecom process optimization

Financial Services: BIAN & FIBO

4 lessons2 weeks
  • BIAN service landscape and business domains
  • Financial Industry Business Ontology (FIBO)
  • AI-driven banking capability assessment
  • Case study: Intelligent banking service design

Retail & Supply Chain: ARTS & SCOR

4 lessons2 weeks
  • ARTS data model and operational model
  • SCOR model processes and metrics
  • AI applications in retail process optimization
  • Case study: ML-powered inventory management

Cross-Industry Models: APQC, BIZBOK & DAMA

4 lessons2 weeks
  • APQC process classification framework
  • BIZBOK business architecture principles
  • DAMA data management framework
  • Case study: Cross-industry reference model integration

AI-Powered Reference Model Implementation

4 lessons2 weeks
  • Process mining and automated mapping
  • Machine learning for gap analysis
  • Natural language processing for documentation
  • Predictive analytics for reference model optimization

Capstone Project: Multi-Model Integration

4 lessons2 weeks
  • Selecting complementary reference models
  • Creating an integrated architecture view
  • AI-assisted implementation planning
  • Measuring business value and ROI

Reviews

C

Carlos M.

This program transformed how I apply eTOM in our telecom architecture. The AI integration made implementation much faster and more accurate.

S

Sophia L.

As a banking architect, the BIAN module was incredibly valuable. The AI tools helped me identify gaps in our architecture I would have missed otherwise.

D

David K.

The cross-industry approach gave me a competitive edge. I can now apply best practices from multiple reference models using AI to accelerate the process.

Frequently Asked Questions

Why Learn Industry Reference Models?

Reference models provide the foundation for effective enterprise architecture and digital transformation

AI-Enhanced Model Application

Learn how to leverage AI to implement reference models more effectively

Cross-Industry Expertise

Master multiple reference models across telecommunications, banking, retail, and more

Practical Implementation

Apply reference models to real-world business architecture challenges with AI assistance

Blockchain Certification

Earn a blockchain-validated certification that proves your expertise globally

Perfect For These Roles

Reference model expertise is essential for professionals bridging business and technology

Enterprise Architects

Design comprehensive enterprise blueprints using industry-standard reference models

Business Analysts

Bridge the gap between business requirements and technical implementation

Solution Architects

Create robust technical solutions aligned with business capabilities

Data Architects

Implement data governance frameworks using industry best practices

Process Managers

Optimize business processes using proven reference model methodologies

IT Managers

Align technology initiatives with business objectives using standardized frameworks

10+ Industry Frameworks

Reference Models You'll Master

Gain expertise in the world's most widely-adopted industry reference models

eTOM
Telecommunications

Enhanced Telecom Operations Map

BIAN
Banking

Banking Industry Architecture Network

ARTS
Retail

Association for Retail Technology Standards

SCOR
Supply Chain

Supply Chain Operations Reference

APQC
Cross-industry

Process Classification Framework

TOGAF
Enterprise Architecture

The Open Group Architecture Framework

ITIL
IT Service Management

Information Technology Infrastructure Library

BIZBOK
Business Architecture

Business Architecture Body of Knowledge

DAMA-DMBOK
Data Management

Data Management Body of Knowledge

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