48
Total Capabilities
Across 8 domains
12
Strategic Capabilities
25% of total
7
Capability Gaps
Identified for improvement
3.4/5
Maturity Score
Average across all
Business Capability Map
Hierarchical view of enterprise business capabilities
Top Business Capabilities
Key capabilities that drive business value
Customer Experience Management
Manage end-to-end customer experience across all touchpoints
CustomerLevel 1Strategic
Maturity:
Digital Product Development
Design, develop, and launch digital products and services
ProductLevel 2Strategic
Maturity:
Supply Chain Optimization
Optimize supply chain operations for efficiency and resilience
OperationsLevel 1
Maturity: