Business Architecture

Manage business capabilities, processes, organization structure, and strategic alignment

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Business Capability Map
Hierarchical view of enterprise business capabilities
Total Capabilities
48

Across 8 capability domains

Strategic Capabilities
12

25% of total capabilities

Capability Gaps
7

Identified for improvement

Maturity Score
3.4/5

Average across all capabilities

Top Business Capabilities
Key capabilities that drive business value
Customer Relationship Management
Manage customer interactions and relationships throughout the customer lifecycle
CustomerLevel 1Strategic
Maturity:
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Product Development
Design, develop, and launch new products and services
ProductLevel 1Strategic
Maturity:
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Digital Marketing
Promote products and services through digital channels
MarketingLevel 2Strategic
Maturity:
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Supply Chain Management
Manage the flow of goods and services from suppliers to customers
OperationsLevel 1
Maturity:
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Financial Planning & Analysis
Plan, forecast, and analyze financial performance
FinanceLevel 2
Maturity:
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