Legal

Privacy Policy

Coach Leonardo University, founded by Leonardo Ramírez — Palo Alto, California

Effective Date: January 1, 2026

Coach Leonardo University ("we," "us," or "our"), operated by Leonardo Ramírez, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at coachleonardo.university or enroll in our programs. By using our services, you agree to the terms of this policy.

1. Information We Collect

Personal identification information (name, email address, phone number) when you register for a program, subscribe to our newsletter, or contact us.
Payment information processed securely through our third-party payment processors. We do not store credit card numbers on our servers.
Usage data including pages visited, time spent on pages, and browser/device information collected automatically via cookies and analytics tools.
Communications you send to us directly, including support requests and coaching session notes (with your consent).

2. How We Use Your Information

To deliver and improve our educational programs and services.
To send program updates, newsletters, and marketing communications (you may opt out at any time).
To process payments and maintain billing records as required by law.
To personalize your experience and tailor content recommendations.
To comply with legal obligations and protect our legal rights.

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties.
We may share information with trusted service providers who assist us in operating our website and delivering our programs, under strict confidentiality agreements.
We may disclose information when required by law, court order, or governmental authority.

4. Cookies

We use cookies to enhance your experience on our platform. Cookies are small data files stored on your device that help us recognize you and remember your preferences.
You may disable cookies through your browser settings; however, some features of our platform may not function properly without them.
We use Google Analytics and similar tools to understand site usage. These tools may set their own cookies subject to their respective privacy policies.

5. Data Security

We implement industry-standard security measures including SSL encryption, secure servers, and access controls to protect your personal information.
While we strive to protect your data, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services.
You may request deletion of your personal data at any time by contacting us at support@coachleonardo.university. We will respond within 30 days.

7. Your Rights

Access: You have the right to request a copy of the personal information we hold about you.
Correction: You may request correction of inaccurate or incomplete data.
Deletion: You may request deletion of your personal data, subject to certain legal exceptions.
Portability: You may request your data in a structured, machine-readable format.
Objection: You may object to processing of your data for direct marketing purposes at any time.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has provided us with personal data, please contact us immediately.

10. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date. We encourage you to review this page periodically.

11. Intellectual Property Notice

All content, materials, courses, videos, documents, and resources provided through the Website and Services are the intellectual property of Coach Leonardo Ramirez and are protected by copyright, trademark, and other intellectual property laws.
You are granted a limited, non-exclusive, non-transferable license to access and use the materials solely for personal, non-commercial purposes.
You may not reproduce, distribute, modify, create derivative works, publicly display, or exploit any content without express written permission from Coach Leonardo Ramirez.
Coach Leonardo Ramirez is a copyrighted mark and no social channel content can be embedded, altered, or reproduced without prior written consent.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:
Current Users: support@coachleonardo.university
New Users: info@coachleonardo.university
Coach Leonardo University | Palo Alto, California, USA