Enterprise Architecture
AI-Powered Metamodel
48
Total Capabilities
Across 8 domains
12
Strategic Capabilities
25% of total
7
Capability Gaps
Identified for improvement
3.4/5
Maturity Score
Average across all
Capabilities
Business capability catalog
Processes
End-to-end business processes
Decision Rights
AI autonomy & governance
Value Streams
End-to-end value delivery
Business Capability Map
Hierarchical view of enterprise business capabilities
Customer Management
Maturity: 4/5
Customer Management
Level: 1
Maturity: 4/5
Product Management
Maturity: 3/5
Product Management
Level: 1
Maturity: 3/5
Operations
Maturity: 3/5
Operations
Level: 1
Maturity: 3/5
Finance
Maturity: 4/5
Finance
Level: 1
Maturity: 4/5
Customer Acquisition
Maturity: 3/5
Customer Service
Maturity: 4/5
Product Development
Maturity: 3/5
Product Marketing
Maturity: 4/5
Supply Chain
Maturity: 3/5
Manufacturing
Maturity: 3/5
Accounting
Maturity: 4/5
Financial Planning
Maturity: 3/5
Lead Gener...
3/5
Sales...
4/5
Support...
5/5
Complaint ...
3/5
Research &...
2/5
Testing...
4/5
Pricing...
3/5
Promotion...
4/5
Procuremen...
2/5
Logistics...
3/5
Production...
3/5
Quality Co...
4/5
Accounts P...
4/5
Accounts R...
4/5
Budgeting...
3/5
Forecastin...
3/5
Top Business Capabilities
Key capabilities that drive business value
Customer Experience Management
Manage end-to-end customer experience across all touchpoints
Digital Product Development
Design, develop, and launch digital products and services
Supply Chain Optimization
Optimize supply chain operations for efficiency and resilience
Financial Planning & Analysis
Strategic financial planning, budgeting, and performance analysis
Human Capital Management
Recruit, develop, and retain talent across the organization
Risk & Compliance Management
Identify, assess, and mitigate enterprise risks